How can we help you?

You can track and manage your orders via the chat feature in the bottom right corner. You can also contact us and we will do our best to find your order.

All the shipping options available to you can be found on the checkout screen. We currently have DHL & Australia Post available for orders and Delivered With Uber available for select Sydney metro locations.

We do have express shipping available through Australia Post and DHL

All orders are processed and shipped within 1-2 business days and if there is a delay, we will always let you know. Once your order has shipped you will receive a confirmation email with the tracking number of your order with the relevant shipping service. If in doubt, email us at info@citystrength.com.au and we will help you track down your items. Shipping estimates will be displayed on your checkout screen when selecting a shipping carrier, these times do not include order processing time. Please note: Delivered With Uber orders will be packed and shipped the same day.